Support/Troubleshooting

Sync issues across devices

Daylogue syncs your check-ins and data through your account. If something seems out of sync, here is what to check.

Make sure you are signed in to the same account

Check that you are using the same email address on both the web app and the iOS app. Go to Settings on each platform and verify the email shown under your profile.

Check your connection

Daylogue needs an internet connection to sync. If you checked in while offline (on iOS), the data will sync the next time you open the app with a connection. Pull down to refresh on the dashboard if things look stale.

Data showing on one device but not the other?

Try signing out and signing back in on the device where data is missing. This forces a fresh sync. If the issue persists, email support@daylogue.io with details about what is missing and which devices you are using.

Did not find what you need?